Frequently Asked Questions
Everything you need to know about shopping with Plan B fashion.
What is the standard shipping timeframe for my order?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I initiate a return or exchange?
If your garment doesn't fit perfectly, you can return it within 30 days of delivery. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements in inches and centimeters. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your clothing materials sustainably sourced?
At Plan B, we prioritize quality and ethics. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel. You can find specific material details on each individual product page.
Can I modify or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately via live chat for assistance.